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ANA’s old, distance-based award chart allowed multiple stopovers at reasonable prices. Unfortunately, along with the switch from distance-based to zone-based redemption tables, ANA changed these formerly generous routing rules. Here is a brief rundown of rules to note when using ANA’s new program:
One-way redemptions are not allowed.
You can redeem points for other family members (up to 10) but must first register them on ANA’s website.
Redeeming miles on ANA-operated flights is zone- and season-based (low, regular or high season). There are also blackout dates for award flights to Hawaii on ANA.
One stopover, other than your destination, may be made on flights departing from overseas. No stopovers can be made for flights departing from Japan.
Up to two transfers may be made on the outbound and inbound trips each in Japan. (Your destination is not included in the number of transfers.)
One open jaw is allowed.
International award tickets must be requested 96 hours in advance.
Mixed class itineraries are allowed, but you will be charged the highest-class mileage price for the whole itinerary.
Multiple Star Alliance partners can be combined on one ticket. If using other partners, your itinerary must be entirely on a single partner.
Chart Sweet Spots
Let’s first look at the best redemptions offered by the new program when flying ANA operated flights only:
North America to Japan round trip in business class for 85,000 (regular season) or 75,000 (low season). Round-trip in economy for as few as 40,000 miles in low season (for 2016, that’s January, February, and April).
Europe to Japan round-trip in business class for 90,000 (regular season) or 80,000 (low season).
Europe to Asia 1 round-trip in business class for 95,000 (regular season) or 85,000 (low season). That means you could fly London to Manila round-trip in business for 85,000 miles.
Now let’s look at how to maximize the award chart for partner airlines (which includes if you are flying ANA and any partner segment). There are no different seasons for partner award flights, and all prices are for round-trip flights:
North America to Europe in business class for 88,000 miles.
North America to Africa/Middle East (e.g., Los Angeles to Johannesburg) for 65,000 miles in economy.
Japan to North America in economy for 50,000 miles.
Intra Africa/Middle East in economy for 30,000 miles. (South African, Ethiopian and EgyptAir provide great ways to maximize this price.)
Europe to Africa/Middle East for 68,000 miles in business (example: Iceland to Johannesburg round-trip with a stopover).
The pitfall with ANA is the taxes, fees and fuel surcharges it places on some partner flights. The following partners do limit this: United, Turkish, Air New Zealand and Air Canada depending on the routes. Even with considerable fuel surcharges, the mileage redemption rates for long-haul, premium-cabin flights make some of these routes a good deal.
I may be inclined to use ANA over, say, AAdvantage, to fly to Europe due to the fact one stopover is allowed.
ANA’s new award charts don’t always make sense. For example, parts of Oceania are closer to Japan than Hawaii but still cost more miles. There is an around-the-world option, which is priced based on the distance of the entire itinerary (it costs 20,000 miles for a trip of less than 2,000 miles in economy, and 300,000 for a journey of 50,000-plus miles in business class. The around-the-world ticket allows eight stopovers, with a maximum of three in Europe and four in Japan.
I’ve flown ANA several times over my last 26 months of living in Japan. I flew ANA’s short-haul Dreamliner in business and economy from Haneda to Beijing, the 767 business from Narita to New Delhi, ANA’s last 747 from Haneda to Okinawa and ANA’s new “cube” first class from Chicago to Narita. My wife and mother have flown ANA’s long-haul Dreamliner from Tokyo to Seattle. It is a fantastic airline with impeccable cabin staff, great lounges and a comfortable onboard product. I am happy the new program did not completely destroy the value of ANA miles, as I still have the chance to fly ANA long haul at fantastic mileage costs.
On the other hand, one part of this change that really stings is the loss of the ANA search tool. It was the best online resource for finding Star Alliance partner award space. While losing the old ANA program and online search tool hurts, I believe it could have been much, much worse. As evidenced by the above examples, there are still some outstanding redemptions to be had.